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Guide for Salesforce-OmniStudio-Consultant

Quiz Salesforce-OmniStudio-Consultant

10/110 Questions|Updated on 2022/11/04
Free Test
/ 10

Quiz

1/10
Argument7
What can a DataRaptor Extract do?
Select the answer
1 correct answer
A.
Create data in multiple related objects
B.
Extract data from a spreadsheet
C.
Retrieve data from multiple related objects
D.
Load data from external sources

Quiz

2/10
Argument2
A company has an existing OmniScript that agents use to create new billing accounts. It currently has three st to capture required information: * Step 1: account name and legal number * Step 2: billing cycle and monthly due date * Step 3: email and telephone number After each step, a DataRaptor is used to update the account information in Salesforce. Following best practices, which two improvements can the consultant recommend for this OmniScript? Choose 2 answers
Select the answer
2 correct answers
A.
Create a reusable OmniScript for this process
B.
Use a single DataRaptor to save the information
C.
Combine the three steps into one step
D.
Configure the save for later property

Quiz

3/10
Argument1
Which element allows a user to retrieve data from a single field and display it in a dropdown list?
Select the answer
1 correct answer
A.
Calculation Action
B.
DataRaptor Extract Action
C.
Lookup
D.
Select

Quiz

4/10
Argument5
An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed: * Enter the company's website * Enter the account phone number * Each field should display on a separate line of the page Which three elements should the consultant include in the OmniScript design solution? Choose 3 answers
Select the answer
3 correct answers
A.
Number
B.
Text Area
C.
Telephone
D.
Line Break
E.
Text

Quiz

5/10
Argument0
A consultant designs a FlexCard with five card states following best practices. Four of the card states have a condition. At runtime, if two of the states' condition are true, which state will be displayed?
Select the answer
1 correct answer
A.
The first state with the highest priority closest to the top of the canvas
B.
The state closest to the top of the canvas
C.
The first state with a true condition closest to the top of the canvas
D.
The state with a true condition that has the highest priority

Quiz

6/10
Argument3
A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps. Which OmniScript feature should the consultant recommend to meet this requirement?
Select the answer
1 correct answer
A.
User Roles
B.
Conditional Views
C.
Script Configuration
D.
Script Profiles

Quiz

7/10
Argument6
A company implements an integration procedure that is invoked from an OmniScript. The integration procedL includes a very long-running process that makes users impatient. Which feature should the consultant recommend to Improve performance and address users' concerns?
Select the answer
1 correct answer
A.
Try Catch
B.
Batch jobs
C.
Chaining
D.
Conditions

Quiz

8/10
Argument4
A consultant has a project with the following requirement: "Agents need to follow a standard customer greeti.... script in order to ensure brand consistency." Which OmniScript element should the consultant recommend to ensure the agents can see and follow these standard scripts?
Select the answer
1 correct answer
A.
Input Block
B.
Text Area
C.
Headline
D.
Step

Quiz

9/10
Argument7
Which of the following is a key difference between Integration Procedures and DataRaptors?
Select the answer
1 correct answer
A.
DataRaptors can access data from external sources.
B.
DataRaptors can invoke multiple actions in a single server call.
C.
Integration Procedures can access data from external sources.
D.
Integration Procedures can retrieve data from multiple related objects.

Quiz

10/10
Argument2
Which of the following are Integration Procedure Actions?
Select the answer
1 correct answer
A.
Email
B.
OmniScript
C.
PDF
D.
TypeAhead
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  • Quiz name:Salesforce-OmniStudio-Consultant
  • Total number of questions:110
  • Number of questions for the test:50
  • Pass score:80%

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