Quiz about Exam Dumps, Salesforce, Salesforce-ADM-201

Question 1

Users at Universal Containers (UC) adhere to the following process for expense reports:  • Create the expense report. 
• Attach receipts in an Expenses app. 
• Send the report to the accountant to review and approve. 
An administrator needs to enable this app for Salesforce Mobile. 
What should the administrator consider from the Users perspective'

Accepted Answer

A user can create records, attach receipts as photos, and submit for approval.

Answer

A user can create list views, attach receipts as photos, and submit records for approval.

Answer

A user can search Salesforce Records, attach receipts as photos, and approve records from Chatter.

Answer

A user can utilize Search, create list views, and receive record push notifications from Chatter.

Question 2

Which three objects can be added as Campaigns Members? Choose 3 answers

Accepted Answer

Contacts

Accepted Answer

Leads

Accepted Answer

Accounts

Answer

Person Account

Answer

Individuals

Question 3

Which setting on a profile makes a tab not accessible on the All Tabs page or visible in any  app, but still allows a user Multiple Books to view records that would normally be found under 
this tab?

Accepted Answer

Tab Settings

Answer

App Permissions

Answer

Object Permissions

Answer

Org-wide Defaults

Question 4

Ursa Major Solar tracks both user issues and customer issues A user issue can be logged as:  • new 
• waiting for reply 
• closed 
A user issue can be logged as: 
• new 
• working 
• closed 
An administrator needs to track both case types. Which features should be used?

Accepted Answer

Record Types and Support Processes

Answer

Workflows and Automated Case Users

Answer

Page Layouts and Process Builder

Answer

Page Layouts and Record Types

Question 5

Ursa Major Solar's default, organization-wide sharing for accounts is set to public read/write. The  administrator needs to ensure that marketing never modifies an account record. 
Which action should the administrator take to accomplish this goal?

Accepted Answer

Remove edit access on accounts from the custom marketing profile.

Answer

Switch organization-wide default sharing to public read only.

Answer

Assign a permission set to marketing users which removes edit permission.

Answer

Separate the marketing role hierarchy from the sales role hierarchy.

Question 6

Universal Containers introduced a new product and wants to track all associated cases that get  logged. They are looking for an automated solution that would give the product's two lead engineers  
read/write access to all new cases that reference the new product. 
What should an administrator do to satisfy this requirement?

Accepted Answer

Create a user-based sharing rule and an ad-hoc case team.

Answer

Create an auto-response rule and a public group.

Answer

Create a queue and a criteria-based sharing rule.

Answer

Create a predefined case team and an assignment rule.

Question 7

The administrator at Ursa Major Solar has just finished creating new hot Account reports that filter   Accounts that were modified this year with a rating of hot. The report was shared with the entire 
sales team. Some users are seeing some Accounts that have NOT been modified since last year and 
other Accounts where the rating is cold. 
What should the administrator do to ensure that the report works as intended for all users?

Accepted Answer

Lock the report filters.

Answer

Create a filter using bucketing.

Answer

Create the report in a private folder.

Answer

Use a cross-object filter.

Question 8

Supervisors at Universal Containers have read access to Contacts through their profiles. Sales reps  have a separate profile that allows them to edit Contacts. Some sales reps are attending a conference 
for a week and supervisors will need to fill in to update Contact details while they are out. 
How should an administrator grant proper access to the supervisors?

Accepted Answer

Assign a permission set with the edit permission on Contact to the supervisors that need it.

Answer

Update the supervisor profile with edit permission on Contact.

Answer

Create a sharing rule to grant read/write access on Contact to the supervisor role.

Answer

Change the supervisor users profiles to be sales rep.

Question 9

At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click to  the submit for approval button to begin the process but sometimes the user forgets. 
How should an administrator automate submission so al new public articles will enter the approval 
process?

Accepted Answer

Use Process Builder

Answer

Default the Submit for Approval button

Answer

Update initial Actions

Answer

Create a new record type and page layout

Question 10

Ursa Major Solar is a Canadian company that has the following set up in Salesforce:  • They have activated Web-to-Case on their corporate website. 
• Auto-Response is configured so that customers are thanked for logging the case and activated 
Assignment Rules based on the province (CANADA) in which the customer resides. 
• Case ownership is therefore determined and routed to the corresponding queue - North, South, 
East, or West. 
Customer Cases that do NOT meet the existing criteria need to be assigned to Queue - World. Which 
solution will satisfy this requirement?

Accepted Answer

In an Active Case Flow, change the name of the Queue to World.

Answer

In Case Support Settings, change Default Case Owner to Queue - World.

Answer

Using a Workflow Rule, change the owner of new Cases outside CANADA to Queue - World.

Answer

Using a Trigger, change the owner of Cases outside CANADA to Queue - World.

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