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/ 10

Quiz

1/10
The information needed to make a production plan is:
Select the answer
1 correct answer
A.
Forecast by period for the planning horizon
B.
Opening inventory and desired ending inventory
C.
Any past-due customer orders. These are orders that are late for delivery and are sometimes back orders.
D.
All of these

Quiz

2/10
Operations management works in a complex environment affected by many factors. Among the most important are:
Select the answer
1 correct answer
A.
Government regulation
B.
the economy and competition
C.
Customer expectations and quality
D.
all of these

Quiz

3/10
Government regulations majorly apply to areas as:
Select the answer
2 correct answers
A.
Environment and taxation
B.
Product liability and safety
C.
Population growth
D.
All of these

Quiz

4/10
Shifts in the age of the population needs of ethnic groups, low population growth, freer trade between countries and increased global competition all contributes to:
Select the answer
1 correct answer
A.
Government
B.
changes in the marketplace
C.
Business decisions
D.
customer expectations

Quiz

5/10
Some of the characteristics customers expect when they buy products are all of the following EXCEPT:
Select the answer
1 correct answer
A.
A fair price with higher quality products and services
B.
Delivery lead time
C.
Presale services better than after sale services
D.
Product and volume flexibility

Quiz

6/10
Customer requirements may be based on price, quality, delivery and so forth are called:
Select the answer
1 correct answer
A.
Order qualifiers
B.
Order prerequisites
C.
Order basis
D.
None of these

Quiz

7/10
For example, the price for a certain type of product must full within a range for the suppliers to be considered .but being considered does not mean winning the order. so win orders a supplier must have characteristics that encourage customers to choose its products and services over competitors. Those competitive characteristics, or combination of characteristics are called
Select the answer
1 correct answer
A.
Order takers
B.
Order achievers
C.
Order winners
D.
Order credentials

Quiz

8/10
Order winning characteristics are defined primarily from:
Select the answer
1 correct answer
A.
Competition
B.
customer needs
C.
Business sector
D.
Both A & B

Quiz

9/10
It is virtually impossible to be the best in every dimension of competition. Firms should in general:
Select the answer
1 correct answer
A.
Strive to provide at least minimum level of acceptance for each of the order qualifiers
B.
Should try to be the best in the market for the order winners.
C.
Should keep in mind the pace of change
D.
A & B

Quiz

10/10
It should be recognized that order winners and qualifiers for any product market combination are not static. not only will customers change perspectives as competitors jokey for position but the order winners and qualifiers will often change based on the concepts of:
Select the answer
1 correct answer
A.
Product life cycle
B.
Economic changes
C.
Government regulation
D.
Market needs
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  • Quiz name:APICS-CPIM
  • Total number of questions:585
  • Number of questions for the test:50
  • Pass score:80%

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